As a leader in the software services, we at Mindbowser are always asked what differentiates us in this massive industry. What would be different in working with us than others?
If one is researching a particular product, there are various metrics such as product use, product positioning, rating, etc. that can be used to choose what fits. However, in the service industry, this kind of differentiation is contrary to reason because services have nothing tangible in nature.
Services are unique and can only be differentiated by experience.
Many times customers would tell me that they just found someone who is offering to work at half the price and in half the time. In response to this, I generally ask if they are really convinced that the other person has interpreted the requirements and use cases correctly? Did they have a deeper level of conversation like the one we always have to really understand end goals and expectations?
Unsurprisingly, I always found the answer to be a resounding no. Reflecting upon this inspired me to write this article describing the differences between a $1000 service and a $10000 service.
I believe three things really are different in the context of the software industry between agencies.
At Mindbowser, my CTO and I teamed up to build an agency that can bring the best of tech and knowledge to founders.
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Have you ever checked into a five-star hotel? How was the experience compared to something at a roadside motel? I am sure you must have been able to see a palpable difference. It is just everywhere to see.
When you check into a good hotel, you can sense the aura and attention to smaller things. Everyone seems to know his or her job and what purpose he or she serves. Each one of those individuals is excellent at their jobs and does it with the utmost care and ethic.
A strong work ethic in an organization builds confidence that employees will complete the assigned tasks in a timely manner not just for the sake of completion but also to provide something of value out of it.
A strong work ethic in developers and engineers ensures that they build the right product for you. This is, in my opinion, the biggest difference between a cheap service and a successful one.
Employees with an outstanding work ethic not only bring something of value to the project but also aim to enrich themselves in the process. They never let their ego disrupt their ability to accept constructive criticism. These are the kind of people that take a stand for what is right and what will work best for a client. They make sure that you are delivered what was promised. They go the extra mile for customer satisfaction. This is not limited to just developers but everyone from the support teams to the leadership and everyone in between. When you need to bring a product to market or need to ship a certain feature out by the deadline, the team will step up and get the product released whenever possible. Because they care.
The 10K service would have the work ethic ingrained into people. These would be organizations that work not on training individuals to fit tasks but to fit the culture. The focus is on the bigger picture and broader impact. It’s like the difference between a pro player and an amateur.
Even if you lock in 100 odd engineers in a room for a year, they will not be able to come up with an iPhone. Similarly, the right agencies can help you in getting your product to a totally different level. That said, quality resources never come cheap. There is also a lot of overhead required to keep quality up like onboarding of the brightest people and providing them with the best training.
Hence, when you are comparing costs make sure that you are considering options with this knowledge on hand.
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We had very close go live timeline and MindBowser team got us live a month before.
CEO, BuyNow WorldWide
If you want a team of great developers, I recommend them for the next project.
Founder, Teach Reach
Mindbowser built both iOS and Android apps for Mindworks, that have stood the test of time. 5 years later they still function quite beautifully. Their team always met their objectives and I'm very happy with the end result. Thank you!
Our CISO was extremely impressed by Mindbowser’s work. It is pretty rare to see this kind of clean security report so early in the company’s journey. Huge Thank you for the disciplined approach here.
Mindbowser has delivered a much better quality product than our previous tech vendors. Our product is stable and passed Well Architected Framework Review from AWS.
The flexibility and capacity of the Mindbower staff has been impressive.
I am happy to share that we got USD 10k in cloud credits courtesy of our friends at Mindbowser. Thank you Pravin and Ayush, this means a lot to us.
Mindbowser is one of the reasons that our app is successful. These guys have been a great team.
Founder & CEO, MangoMirror
Kudos for all your hard work and diligence on the Telehealth platform project. You made it possible.
Mindbowser helped us build an awesome iOS app to bring balance to people’s lives.
They were a very responsive team! Extremely easy to communicate and work with!
Founder & CEO, TotTech
We’ve had very little-to-no hiccups at all—it’s been a really pleasurable experience.
Mindbowser was very helpful with explaining the development process and started quickly on the project.
Executive Director of Product Development, Innovation Lab
The greatest benefit we got from Mindbowser is the expertise. Their team has developed apps in all different industries with all types of social proofs.
Mindbowser is professional, efficient and thorough.
Very committed, they create beautiful apps and are very benevolent. They have brilliant Ideas.
Founder, S.T.A.R.S of Wellness
MindBowser was great; they listened to us a lot and helped us hone in on the actual idea of the app. They had put together fantastic wireframes for us.
Co-Founder, Flat Earth
Ayush was responsive and paired me with the best team member possible, to complete my complex vision and project. Could not be happier.
Founder, Child Life On Call
As a founder of a budding start-up, it has been a great experience working with Mindbower Inc under Ayush's leadership for our online digital platform design and development activity.
The team from Mindbowser stayed on task, asked the right questions, and completed the required tasks in a timely fashion! Strong work team!
CEO, SDOH2Health LLC
Mindbowser was easy to work with and hit the ground running, immediately feeling like part of our team.
CEO, Stealth Startup
Mindbowser was an excellent partner in developing my fitness app. They were patient, attentive, & understood my business needs. The end product exceeded my expectations. Thrilled to share it globally.
Mindbowser's expertise in tech, process & mobile development made them our choice for our app. The team was dedicated to the process & delivered high-quality features on time. They also gave valuable industry advice. Highly recommend them for app development...
We cannot express enough how pleased we are with the entire Mindbowser team. From our first call, they focused on our vision and ensured things were handled as per requirement. Communication was so easy and flexible to our schedule. I’m...
Founder, SafeZone Safety Systems