India maintains its position as the favoured choice for establishing Global Capacity Centers (GCCs). As per the half-yearly analysis by NASSCOM, India proudly nurtures a thriving GCC ecosystem, housing a remarkable tool of 158 GCCs. These centres collectively accommodate an extensive talent pool comprising over 1.66 million highly skilled professionals.
The Global Capacity Centre is a strategic initiative for organizations aiming to refine and improve their worldwide operations through effective resource management and optimization. Acting as a center of expertise, it effectively manages the allocation and management of resources, including human capital, technology assets, and investments, across wide business units and geographic locations.
GCCs are important for several reasons. They enable businesses to dive into a diverse talent pool globally, accessing skilled experts at a lower cost. GCCs foster efficiency by centralizing functions like IT, finance, and customer service, minimizing redundancy, and standardizing the processes. They improve the innovation capabilities of business through extreme collaboration between onshore and offshore teams, establishing new ideas and problem-solving.
To establish a successful Global Capability Center (GCC) in India, you need a strategic approach and the following key factors;
Foundational areas of a Global Capability Center (GCC) typically include;
Delivering the best solutions starts with understanding the business needs. Our approach is tailored to meet your unique goals and objectives.