90% Less Manual Data Entry Through Automated Epic EHR Integration

A patient financial assistance platform connects providers, pharmacies, and health systems with financial resources across every prescription written or dispensed. Mindbowser built the Epic EHR integration and automated data pipeline that replaced manual Excel uploads with real time HL7 and FHIR connections.

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Customer Focus

A disease and therapy agnostic financial assistance platform for providers, pharmacies, and health systems

Scope

Epic EHR integration, automated data ingestion, and FHIR based patient record retrieval

Stack

Epic EHR, HL7 triggers, FHIR APIs

Status

Delivered

Outcomes

Manual Data Entry Cut by 90%

Automating patient data ingestion from Epic EHR removed the manual Excel upload process and gave the platform real time access to patient records through HL7 triggers and FHIR based MRN lookups, speeding up financial assistance evaluations and improving data accuracy.

90%

Reduction in manual data entry after automating Epic EHR ingestion

The Problem

Manual Uploads and Disconnected Provider Systems Slowed Financial Assistance

Before the integration, connecting patients to financial assistance depended on manual data handling and one off provider requests.

01
Manual Excel Uploads

Staff manually uploaded patient demographics, insurance details, diagnoses, medications, and allergies from spreadsheets. Each upload took hours and introduced errors at every step.

02
Manual Record Requests

Pulling specific patient records, such as the past year of history, required manual requests to providers. That created delays in financial assistance approvals.

03
No Automated Epic Connection

There was no automated link between Epic EHR and the platform. Providers ran different versions of Epic, so each connection needed its own configuration.

04
HIPAA Compliance Complexity

Any data transfer solution had to meet HIPAA requirements, adding another layer of complexity to the integration.

The Tech Stack

Built on Epic EHR connectivity with real time HL7 triggers and FHIR based record retrieval.

Epic EHR HL7 Triggers FHIR APIs MRN-Based Retrieval HIPAA-Compliant Infrastructure
What We Built

Replacing Manual Uploads with Real-Time Epic Integration

Automated Data Ingestion and Mapping

Mindbowser connected the platform to Epic EHR using HL7 triggers and FHIR APIs. HL7 triggers notify the system in real time whenever new patient data becomes available, replacing the manual Excel upload process. Incoming data is automatically mapped and structured to match the platform's existing datasets.

  • HL7 triggers replace manual Excel uploads with real time notifications
  • Incoming data automatically mapped and structured to match existing datasets
  • Deduplication and validation logic applied at the ingestion layer
  • Consistent data handling across continuous, ongoing ingestion

Automating Patient Data Intake from Epic or Another EHR?

Talk to us about what an HL7 and FHIR integration looks like for your platform.

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Let’s #Transform Healthcare,# Together.

Partner with us to design, build, and scale digital solutions that drive better outcomes.

Location

Global Tech Teams LLC, 525 Washington Blvd, Industrious at Newport Tower, Jersey City, NJ 07310, United States.

Contact

+1 408 786 5974
contact@mindbowser.com
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