30+ Minutes Saved Per Shift Handoff With Bidirectional Epic SMART on FHIR Integration

A Labor and Delivery clinical decision-support platform's predictions depend on clean, continuous clinical data, but manual dual entry between the platform and Epic was introducing errors and consuming time clinical staff didn't have. Mindbowser built a bidirectional Epic integration using SMART on FHIR, HL7, and ADT that eliminates duplicate entry, syncs 300+ clinical data points in real time, and auto-generates shift-handoff documentation.

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Customer Focus

A Labor and Delivery clinical decision-support platform predicting delivery timing and staffing needs for hospital care teams

Scope

Bidirectional Epic integration via SMART on FHIR, HL7, and ADT, plus auto-generated shift-handoff documentation

Stack

SMART on FHIR, HL7, ADT, REST API

Status

Listed in Epic's enterprise integration catalog

Outcomes

Clean Data In, Time Back for Patient Care

Automating the data flow between the platform and Epic removed the manual steps that were costing clinical staff time and costing the AI models data quality.

300+

Clinical data points synced in real time between the platform and Epic

30+

Minutes saved per shift handoff through auto-generated SBAR documentation

0

Extra clicks needed to launch the platform from within Epic Hyperspace

The Problem

Two Systems, Duplicate Work, and Data the AI Couldn't Trust

The platform's predictions and staffing forecasts depend on clean, consistent clinical data flowing in continuously. Manual dual entry between the platform and Epic was working against that from the start.

01
Duplicate Manual Data Entry

Clinical staff entered demographics, medical history, and clinical data into the platform, then entered the same information into Epic for the official medical record. Every duplicate entry consumed time during a busy L&D shift.

02
Manual Entry Errors Degrading AI Training Data

Every manual step was an opportunity for error: mistyped MRNs, inconsistent formats, missing fields. Those errors accumulated in the platform's database and degraded the data the AI models learned from.

03
Verbal Handoffs Losing Critical Information

Shift handoff happened through conversation. Context got distorted along the way, and the incoming clinician missed details the outgoing one forgot to mention, a real risk in a unit where delivery can progress rapidly.

04
Two Systems Blind to Each Other

The platform couldn't see what Epic knew about the patient, and Epic couldn't see the platform's delivery predictions. A physician could make a staffing decision in Epic without knowing the AI had predicted an imminent delivery in another room.

The Tech Stack

A bidirectional integration layer connecting the platform to Epic in real time, built on industry-standard clinical data protocols.

  • Epic
  • SMART on FHIR
  • HL7
  • ADT
  • REST API
  • Python
  • Node.js
What We Built

An Integration That Runs in the Background While Clinicians Work in Epic

Smart App Launch via SMART on FHIR

When a provider opens the platform from within Epic Hyperspace, the SMART on FHIR app launch protocol reads the patient context directly from Epic and pre-populates the platform with that patient's record.

  • Reads patient context directly from Epic Hyperspace via SMART on FHIR
  • Pre-populates demographics, MRN, clinical history, active vitals, and relevant prior data
  • Zero extra clicks to launch from within Epic
  • No manual patient lookup step required

Building Deep Epic Integration for Your Platform?

Talk to us about SMART on FHIR architecture that feels invisible to clinical staff, not bolted on.

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Let’s #Transform Healthcare,# Together.

Partner with us to design, build, and scale digital solutions that drive better outcomes.

Location

Global Tech Teams LLC, 525 Washington Blvd, Industrious at Newport Tower, Jersey City, NJ 07310, United States.

Contact

+1 408 786 5974
contact@mindbowser.com
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