ConnectHealth is designed to support your organization’s HIPAA compliance program. It deploys inside your own AWS VPC, so PHI is not routed through shared infrastructure; your security and compliance teams control the environment.
ConnectHealth deploys inside your own AWS Virtual Private Cloud, not on shared infrastructure. PHI does not need to transit through ConnectHealth's systems as part of the standard deployment model. VPC-based deployment reduces multi-tenant architecture risks that are common with shared cloud integration platforms.
ConnectHealth integrates with CloudWatch to capture FHIR resource access events operation type, user identity, outcome, and timestamp. Audit-log retention is configurable based on your organization's compliance and data-retention policies. Your compliance team can query access records without a support ticket to ConnectHealth.
Data in motion uses TLS 1.2+. At-rest encryption uses AWS KMS. Review key management and VPC endpoint configuration with your AWS and ConnectHealth teams to confirm the setup matches your security policies.
When your compliance or security team evaluates ConnectHealth, these are the questions typically covered in a vendor security review.
Does PHI leave our environment?
ConnectHealth’s standard deployment model routes data inside your AWS VPC. Your security team should review the full architecture documentation, including logs, monitoring, support pathways, and third-party service integrations to confirm the data flow for your specific implementation.
What about AI features and patient data?
ConnectHealth includes PHI redaction controls designed to help limit patient data exposure to AI model endpoints. Your compliance team should review the specific controls, model integrations, and failure-handling documentation with the ConnectHealth technical team before enabling AI features in a production PHI environment.
What does the audit trail look like?
CloudWatch can be configured to capture FHIR resource access events: operation type, user identity, and timestamp. Retention is configurable. Your compliance team can query access records directly. Review the audit configuration with the ConnectHealth team to confirm it meets your organization’s specific audit requirements.
If you’re a digital health company selling into health systems, your customer’s security review will ask about your integration layer. ConnectHealth’s VPC-based architecture gives your team concrete, verifiable answers to share during vendor evaluation.
VPC deployment keeps PHI in your customer’s environment.
ConnectHealth deploys inside your customer’s AWS VPC, not your infrastructure. Your implementation team should confirm the data flow and contractual structure for your specific product with the ConnectHealth technical team.
CMS API support scope.
ConnectHealth can support implementation of select CMS-mandated API requirements. Your product and compliance teams should verify which specific APIs, implementation guides, and workflow steps are covered for your use case before representing CMS compliance to customers.
CMS rules primarily impose obligations on impacted payers and providers. ConnectHealth provides technical capabilities to support implementation. Your legal and compliance team should confirm which regulatory requirements apply to your organization and how ConnectHealth's capabilities address them in your specific context.
PHI access controls, audit trails, and encryption.
VPC deployment, CloudWatch logging, TLS 1.2+, and AWS KMS.
Verify coverage for your implementation.Provider Access API, Payer-to-Payer API, and Prior Authorization API.
Verify which API workflows and implementation guides are covered.
FHIR-based drug prior authorization. Final rule pending.
Included within the ConnectHealth roadmap.
Verify the current implementation scope.Interoperability standards alignment.
Aligned with applicable interoperability standards.
Verify specific version coverage.Save minimum 40% in development costs and build products in 55% less time with our advanced solution accelerators.
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Read MoreConnectHealth's standard deployment model is designed so PHI stays within your AWS Virtual Private Cloud. ConnectHealth does not operate its own patient-data storage layer. Your security team should review the complete data flow documentation including logs, monitoring, error handling, support pathways, and any third-party integrations for your specific implementation.
ConnectHealth includes PHI redaction controls designed to help limit patient data from reaching AI model endpoints. Your compliance team should review the specific controls, accuracy, failure handling, and model routing with the ConnectHealth technical team before enabling AI features in a production PHI environment. These controls are not equivalent to formal HIPAA de-identification under Safe Harbor or Expert Determination.
ConnectHealth integrates with CloudWatch to capture FHIR resource access events operation type, user identity or application ID, and timestamp. Audit-log retention is configurable based on your organization's compliance and data-retention policies. Your compliance team should review the audit configuration, log content, and PHI sanitization controls with the ConnectHealth team to confirm they meet your specific requirements.
Many cloud integration platforms run on shared infrastructure where multiple customers' data is processed in the same environment. ConnectHealth's standard deployment model runs inside your own AWS VPC, reducing the multi-tenant architecture risks common with shared platforms. Your security team should review the full architecture documentation to confirm that the isolation model meets your organization's requirements.
Data in motion uses TLS 1.2+. At-rest encryption uses AWS KMS. Key management and VPC endpoint configuration should be reviewed with your AWS and ConnectHealth teams for your specific implementation.
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