Real-Time Eligibility Verification Integration

One Connector.
Every Payer.
Eligibility Results Before the Patient Walks In.

Insurance eligibility checks shouldn’t require a custom integration for every payer your app needs to talk to. Most teams either build brittle point-to-point connections, rely on manual calls, or ship a product that can’t verify coverage at booking, and it shows up as rejected claims downstream.

ConnectHealth connects your healthcare app to payers and clearinghouses through a single X12 270/271 integration layer. You query once; we route through Stedi or whichever clearinghouse the payer uses and return a structured 271 response your system can act on.

How 270/271 Eligibility Works
One API call. Hundreds of payers. One normalized response.
Your App / EHR
ConnectHealth
Routing + normalization
Payer Networks
Payer A
Payer B
Payer C
+ Hundreds
✓ Active Coverage
✓ Copay
✓ Deductible
✓ Benefits
REAL-TIME RESULT
No per-payer build

See It in Action

Real-Time Eligibility with ConnectHealth

The video walks through how ConnectHealth handles real-time eligibility verification using the Stedi clearinghouse + HL7 feeds, and how AI intake workflows connect to it for instant coverage confirmation at point of scheduling.

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#Payer and Clearinghouse Coverage#

ConnectHealth routes 270/271 transactions through Stedi — or whichever clearinghouse your payer network uses:

LOGO

Stedi

Developer-friendly EDI clearinghouse, REST-first API surface

REAL-TIME ELIGIBILITY WORKFLOW

What’s in the 270/271 Exchange

A structured eligibility inquiry goes out. A normalized benefit response comes back, ready for your application.

270
OUTBOUND

Eligibility / Benefit Inquiry

NPI (Provider) Member ID Date of Service Service Type Codes

ConnectHealth formats the X12 270 and routes it to the payer through the clearinghouse.

ConnectHealth Routes, maps and normalizes
271
INBOUND

Eligibility / Benefit Response

✓ Active coverage status
✓ Plan type
✓ Deductible: individual, family, met and remaining
✓ Out-of-pocket maximum
✓ Copay and coinsurance by service type
✓ Coordination of benefits
✓ Effective dates
WHAT YOU GET

A structured response object, not raw X12 loops

Map the response directly to your user interface, appointment-booking workflow or revenue-cycle pre-check.

UI Booking RCM
Real-time turnaround Sub-5-second responses for most payer networks through Stedi. Batch checks are available for pre-appointment sweeps.
< 5 seconds

#Eligibility Inside AI Intake Workflows#

The eligibility check isn’t a standalone step; it’s part of the intake sequence. #ConnectHealth# wires 270/271 directly into scheduling and intake workflows so coverage confirmation happens automatically when a patient books, not at check-in.

For teams building AI intake (virtual front desk, scheduling assistants, automated intake forms), #ConnectHealth# exposes the eligibility result as structured data the AI workflow can branch on route to human review if coverage is inactive, show copay at booking if active, flag coordination-of-benefits cases for staff.

See the video for a live walkthrough of this pattern with Stedi + HL7 + AI intake combined.

BUILT ON THE SAME CONNECTOR PATTERN

How Teams Use Real-Time Eligibility

Real-world integration outcomes across care coordination and financial assistance workflows.

70% Faster processing
CARE COORDINATION PLATFORM

Epic + FHIR + HL7 + OAuth

Bidirectional data exchange between a care coordination platform and Epic, with eligibility and referral data flowing in both directions without manual steps.

Epic FHIR HL7 OAuth
90% Less manual entry
FINANCIAL ASSISTANCE PLATFORM

Epic + HL7 + FHIR Financial Data

Payer and financial eligibility data is pulled automatically into the financial assistance workflow, using the same connector pattern for pharmacy benefit and financial assistance eligibility.

Epic HL7 FHIR Eligibility

#Where Teams Use This#

Appointment scheduling

Verify coverage before confirming the booking. Surface copay estimate to the patient. Flag inactive plans for staff before the appointment.

AI intake and virtual front desk

Feed real-time eligibility results into AI intake workflows. Automate the "check insurance" step that currently requires a human call.

Revenue cycle front-end

Pre-visit eligibility sweep. Catch coverage changes between booking and arrival. Reduce day-of denials by resolving eligibility issues 24–48 hours out.

Digital health / RPM / telehealth products

Verify plan covers the service type before provisioning. Handle state-to-state plan variation for telehealth.

Hard Questions. Straight Answers.

The 270 and 271 are HIPAA-mandated X12 EDI transaction sets for eligibility inquiries. The 270 is the outbound benefit inquiry your system sends; the 271 is the payer's response with coverage details. All clearinghouses and most payers support them.

Yes. Real-time 270/271 queries return in under 5 seconds for most payer networks. Batch mode is available for pre-visit eligibility sweeps across a day's or week's schedule.

Stedi, or whichever additional network the payer routes through. You don't manage clearinghouse accounts ConnectHealth handles the network routing.

No. ConnectHealth's clearinghouse connectivity is included in the platform. You query through our API; we handle the clearinghouse relationship.

Yes. ConnectHealth normalizes 271 responses into a structured JSON format your application can consume directly no EDI parsing required on your end.

Eligibility verification is the front of the revenue cycle. After a confirmed eligibility check, your workflow proceeds to service delivery and claim generation. ConnectHealth also handles 837/835 claims submission the same platform covers both sides.

Yes. ConnectHealth runs in your own cloud — PHI doesn't leave your environment. BAA available. HIPAA-compliant architecture by design, not add-on.

Proudly Building for #Healthcare’s Boldest Innovators#

From leading hospitals to digital-health companies, Mindbowser powers real-world healthcare transformation.

AI-First EHR Integration Platform

Meet ConnectHealth - EHR Integration That Ships in Days

ConnectHealth is Mindbowser’s AI-first healthcare integration engine. Connect to Epic, Cerner, Athena, and 20+ EHRs, deployed inside your own cloud so PHI never leaves your environment. Helix AI generates production-ready FHIR and HL7 workflows from plain English. No custom code. Predictable pricing. Sandbox in minutes.

20+ EHRs Your cloud FHIR + HL7
ConnectHealth EHR integration platform

Let’s #Transform Healthcare,# Together.

Partner with us to design, build, and scale digital solutions that drive better outcomes.

Location

Global Tech Teams LLC, 525 Washington Blvd, Industrious at Newport Tower, Jersey City, NJ 07310, United States.

Contact

+1 408 786 5974
contact@mindbowser.com
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