Providers used to leave Epic, log into a separate portal, and hunt down their assigned documentation queries while managing a full patient load. Mindbowser built a SMART on FHIR app that launches inside Epic itself, backed by a dual-architecture sync that keeps every query current in real time.
Get in TouchAI-powered clinical intelligence for mid-revenue cycle performance at hospitals and health systems, catching documentation gaps and coding inaccuracies before claims go out.
A SMART on FHIR app embedded directly inside Epic, with a dual-architecture backend syncing clinical data between Epic and the client's analytics engine.
SMART on FHIR, HL7v2 ADT, HL7 MDM, Node.js, React.js, AWS, OAuth2 + JWT
Backend validated directly with the EHR vendor and confirmed production-ready.
Every part of the app was built to Epic's iframe constraints and to close the loop on documentation gaps automatically.
Target response time for a provider query inside Epic's chart interface
Manual steps to file a response. Every query auto-files to the record with a full audit trail
A separate portal meant every query cost a login, a context switch, and time providers did not have.
Providers had to leave Epic, log into another system, locate their assigned queries, and respond, all while carrying a full patient load.
By the time a provider saw a query, they had already moved on to the next patient.
Documentation gaps that should have been caught before submission turned into claim denials after the fact.
CDI teams and providers had no shared, real-time channel to resolve a query together.
The integration layer connecting Epic to the client's analytics engine in real time.
The application launches securely inside Epic through OAuth2 single sign-on, so providers never leave the chart or manage a second login. It was built inside Epic's iframe constraints: compact and native-feeling.
Providers and CDI teams collaborate in real time inside the same interface, with compliance history attached to every conversation and documentation gaps surfaced as contextual prompts.
A CDI performance dashboard tracks response turnaround, completion rates, trend analysis, and benchmarking, giving teams visibility they did not have with a disconnected portal.
A dual-architecture backend keeps Epic and the client's analytics engine synchronized through on-demand pulls and HL7v2 ADT event-driven pushes. An HL7 MDM workaround solves Epic's DocumentReference API limitation, so every query auto-files with a full audit trail.
We build SMART on FHIR applications that meet Epic's constraints and your compliance requirements.
Partner with us to design, build, and scale digital solutions that drive better outcomes.
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