A multi-location pediatric network moved families off traditional, non-mobile booking and onto one iPhone app where a parent manages every child's appointments. An iPad portal gives staff and providers AI-assisted scheduling across every clinic location and provider calendar.
Talk to UsA multi-location pediatric care network serving families across a major metro region
Family iPhone app plus an iPad Admin & Provider Portal, with AI scheduling and intake transcription
iOS (Swift), HIPAA-compliant authentication, AI/NLP, rule-based scheduling engine
AI-driven automation made scheduling measurably more efficient. The practice also reports higher patient satisfaction from a connected mobile experience, easier access to health data through family accounts, and faster provider scheduling and management.
Increase in scheduling efficiency through AI-driven automation
The network grew from one office into many clinic locations, but booking still ran through traditional, non-mobile channels. Parents with several children had no way to handle everyone's care under one account.
No centralized mobile solution existed for families. Scheduling ran through disconnected channels.
Real-time access to care across multiple clinic locations and provider schedules was hard for staff and parents alike.
Parents needed to manage multiple children's records and appointments from a single account.
One parent login had to reach several family members' health data without breaking HIPAA authentication requirements.
Visit type, provider, and location had to follow age-specific rules, insurance coverage, and location preferences.
iOS (Swift) for the family app, HIPAA-compliant authentication with Face ID and Touch ID, AI/NLP, and a rule-based scheduling engine.
Parents manage each child's records and appointments from one login instead of handling every child separately through non-mobile channels.
Staff and providers run the schedule from an iPad. Role-based access decides who sees and changes what across clinic locations and provider calendars.
The scheduling engine combines rule-based logic with patient history to auto-suggest how, where, and with whom a child should be seen.
Every appointment type carries its own pre-visit steps, so screening and consent are complete before the visit starts.
Talk to us about what an AI-powered scheduling app looks like for your practice.
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