We built a two-portal platform for a Labor & Delivery AI platform, giving hospital networks Epic single sign-on, multi-factor authentication, and a four-minute onboarding path for clinicians. The result: 650+ nurses and physicians live across a major academic health system, with a 4.9/5 clinical adoption rating.
Get in TouchNurses and physicians in Labor & Delivery units at a major academic health system
Two-portal platform, Super Admin and Provider, with Epic SSO and multi-role access control
Epic SSO, Azure Active Directory, ReactJS, Node.js
Delivered
Multi-role architecture, Epic SSO, and structured microlearning turned a new platform into a tool clinicians use on day one.
Nurses and physicians onboarded across a major academic health system deployment
Onboarding time, first login to first active patient
Aggregate clinical adoption rating across 150 reviews
The platform had clinical conviction. It needed an architecture built for hospital-scale, multi-role adoption.
The early build had no separation between network-level super administrators and providers working with active patients, and no central interface for managing hospitals and practitioners at scale.
Asking clinicians to remember a separate username and password on top of Epic credentials and other hospital tools would cause immediate drop-off. The platform needed to authenticate through Epic itself.
A platform handling patient delivery and newborn data requires multi-factor authentication, but MFA had to work cleanly with Epic SSO without adding friction to the login flow.
A new shift gives a clinician minutes before patients need attention. A platform that takes 20 minutes to explain becomes a dashboard teams have but do not use.
Epic identity and hospital-grade security, built on a standard React and Node stack.
Hospital network administrators use the Super Admin Portal to onboard new hospitals, manage practitioners and staff across the system, and assign hospitals to third-party practices. Azure Active Directory handles authentication and authorization at the network level, with a Global Administrator cascading scoped invites to other admins.
The Provider Portal has two views. My Practice shows the full patient roster for situational awareness and handoff prep. My Dashboard zooms into a clinician's own active cases in real time: predicted delivery timelines, current status, and flagged risks on one screen. Patient records pull MRN data automatically from the connected EHR, removing the manual entry step that slows a first login.
Authentication runs through Azure Active Directory across both portals. Clinicians sign in with their existing Epic credentials: no new username, no new password, no additional cognitive load. Multi-factor authentication via Azure ID management integrates with hospital identity systems without adding friction to the SSO flow.
The four-minute onboarding was an engineering constraint, not a nice-to-have. A structured on-demand microlearning system breaks the platform into pieces under one minute each. Workflows follow the order clinicians naturally work through a patient: overview, status, predictions, actions, with buttons labeled in clinical language rather than technical jargon.
Talk to us about portal architecture and onboarding design for healthcare environments.
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