A Labor and Delivery clinical decision-support platform needed HIPAA compliance and SOC 2 Type 2 certification before hospitals would sign. We ran the audit through automated compliance tooling instead of a manual program, closing Type 2 in three weeks without pausing product development.
Talk to UsA Labor and Delivery clinical decision-support platform integrated with Epic EHR
HIPAA compliance plus SOC 2 Type 1 and Type 2 certification via automated compliance tooling
Vanta, encrypted cloud infrastructure, identity management, JIRA-integrated incident tracking
SOC 2 Type 2 certified, continuous monitoring ongoing
Automated evidence collection replaced months of manual documentation work, and engineering never paused product development to get there.
SOC 2 Type 2 audit completion time
Faster than the industry average audit timeline
Of HIPAA evidence collection automated
Lower cost than conventional audit preparation
Hospital procurement would not move forward without proof, but building that proof manually would have stalled the product roadmap by a quarter.
No hospital risk officer signs off on a vendor without documented HIPAA compliance and SOC 2 certification. Without it, serious contract discussions do not begin, regardless of platform quality.
Documenting access controls, setting up audit logging, writing policies, and assembling auditor evidence by hand is a months-long project. Pausing engineering for three months was not an option while scaling to new hospitals.
HIPAA and SOC 2 require ongoing proof that controls are working: access logs, encryption verification, incident tracking, security monitoring. Assembling this manually before each audit is slow and error-prone.
Access controls enforced, PHI encrypted at rest and in transit, incident tracking working, patches applied, logs retained, policies documented and followed. Missing one delays the audit.
Compliance automation layered on top of the platform's existing encrypted cloud infrastructure.
The compliance platform was set up around the platform's specific infrastructure rather than a generic template, connecting every cloud service that touches patient data.
User activity tracking logged every access, permission change, and administrative action without manual entry. Secure access logs recorded and retained every authentication event. Encryption verification confirmed data at rest and in transit against approved algorithms, and data-handling documentation covered how patient data is processed, retained, and deleted per policy. Evidence was in place before the auditors arrived, not assembled the week before.
Access controls were configured with role-based permissions per user type instead of a single generic policy. Incident tracking was categorized and escalated appropriately. Continuous monitoring ran across all cloud services and identity systems every day, not just in the run-up to an audit.
The platform completed SOC 2 Type 1, controls exist and are designed correctly, and SOC 2 Type 2, controls have operated effectively over roughly six months. Type 2 closed in three weeks, 30% faster than the industry's typical four to six weeks, with no back-and-forth cycles of auditors requesting documents that did not exist yet. Continuous monitoring did not stop at audit closure: when a hospital risk officer requests current documentation, it is already being collected. Engineering never paused product development, and audit-prep costs came in 60% lower than conventional methods.
Facing HIPAA and SOC 2 requirements that could stall your roadmap by a quarter? Talk to us about compliance automation for healthcare platforms.
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