Innovating Patient Care While Enhancing Service Delivery

Discover how an innovative platform eliminated silos, automated workflows, and transformed patient transport coordination.

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About the Project

A exclusive solution, introduced in 2013, addressed long wait times for interpreters in healthcare settings, reducing delays by over 50%. The platform transformed service delivery in healthcare, streamlining patient flows, improving provider satisfaction, and ultimately enhancing patient experiences.

With adavnced technology and intuitive features, the platform optimizes workflows across different healthcare settings, ensuring faster attention and personalized care for patients.

Solution Implementation

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Cloud-Based Management

Incorporated a cloud-based management application to streamline the process of managing requests from multiple hospital associates.

Integration with Existing Systems

Interpreter Module Integration

An interpreter module was integrated to facilitate language support requests.

Lack of Real-Time Insights

Real-Time Tracking

Provided real-time updates and tracking features, enabling associates to evaluate the progress of their requests.

AI-powered virtual Health Assistants

Chat Integration

Integrated a chat section into the application for real-time communication and support between associates, doctors, and interpreters.

Key Challenges We Addressed

  1. To reduce response time for managing requests from hospitals providers and manage workflows to facilitate quick decision-making.
  2. Handled increased workload, accommodate growth and maintained optimal performance to support efficient service delivery.

Find Out More About How Mindbowser Created a Solution

Our Approach

Delivering the best solutions starts with understanding the business needs. Our approach is tailored to meet your unique goals and objectives.

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