Connecting a Hospital Scheduling Agent to Epic, Ready for Proof of Concept

We built the Epic connector that lets an AI scheduling agent search patients, check open appointment slots, and book appointments directly inside a hospital's Epic environment. The work now stands ready to support a hospital proof of concept.

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Customer Focus

A venture-backed AI health company building AI agents for hospital operations, including a patient-scheduling agent.

Scope

Epic connector for patient search, appointment slot lookup, and appointment booking, built for a hospital proof-of-concept evaluation.

Stack

Node.js, Epic FHIR APIs

Status

Proof-of-concept on hold, pending changes on the client's engineering team

Outcomes

Epic connectivity built and staged for evaluation

No hospital proof of concept has run yet, so results are capability outcomes rather than measured figures.

  • Scheduling agent connected to Epic across patient search, slot availability, and appointment booking
  • Integration built and ready to support a hospital proof-of-concept evaluation
  • Proof of concept currently on hold pending client-side changes; results to be added if and when it proceeds
The Problem

A live hospital deal was waiting on Epic integration

An EHR integration gap was a blocker on a live hospital deal, not a backlog item. The target evaluation required a working proof of concept before any hospital would let clinical staff test the system.

01
Every unresolved piece stood between the agent and evaluation

Clinical staff would not evaluate the scheduling agent without a working Epic proof of concept in hand first.

02
Three actions had to work inside Epic's clinical workflow model

Finding a patient record, checking open appointment slots, and writing a confirmed booking back into Epic, all without pulling hospital staff out of their existing Epic workflow.

The Tech Stack

Built on Node.js against Epic's FHIR APIs.

  • Node.js
  • Epic FHIR APIs
What We Built

An Epic connector for three core scheduling actions

Patient search within Epic

The connector lets the scheduling agent find a patient record inside a hospital's Epic environment, the first of three actions the agent needs to book an appointment on the hospital's behalf.

Building an AI agent that needs to book appointments or search patients inside Epic?

Talk to us about what Epic-specific connector work looks like for your product.

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Let’s #Transform Healthcare,# Together.

Partner with us to design, build, and scale digital solutions that drive better outcomes.

Location

Global Tech Teams LLC, 525 Washington Blvd, Industrious at Newport Tower, Jersey City, NJ 07310, United States.

Contact

+1 408 786 5974
contact@mindbowser.com
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