Why Healthie EHR Users Add Custom Workflows?

Healthie EHR covers the basics, but it doesn’t connect to tools like Monday.com, trigger custom alerts, or automate care operations the way most mental health teams need.

With our Healthie EHR custom workflow, built on top of the Healthie EHR, you can:

Auto-create patient records from Monday.com referrals

Schedule recurring appointments based on patient needs

Send warning emails after no-shows or frequent cancellations

Alert providers or supervisors when notes are incomplete or unsigned

We build exactly what your team needs—custom workflows, alerts, and compliance automation layered on top of your existing Healthie setup.

Workflows We Build on Top of Healthie EHR

All workflows are custom-built based on your clinic’s operations—integrated directly via the Healthie GraphQL API.

Smart Prior Authorization & Workflow Automation

Patient & Appointment Automation

Automatically generate patient profiles and seamlessly schedule their initial and follow-up appointments directly from the referral management dashboard.

Community Building Features

No-Show & Cancellation Alerts

Configure and trigger both email and SMS notifications based on predefined thresholds related to patient no-shows and appointment cancellations.

Security & Compliance

Recurring Follow-ups

Effortlessly set up and manage recurring therapy or consultation sessions for patients, whether they occur weekly, biweekly, or monthly.

Hospitals & Clinics

Supervisor Chart Reminders

Send automated daily reminders to clinical supervisors, prompting them to review and electronically sign off on completed session notes.

Automated Alerts & Notifications

Incomplete Note Alerts

Automatically notify healthcare providers to complete their pending chart notes after each patient session. These real-time prompts help maintain up-to-date records and reduce billing delays

Secure & Compliant Infrastructure

Role-Based Access & SSO

Enable secure login and access control by assigning permissions based on Healthie user roles. With built-in Single Sign-On (SSO) integration, users can access the platform using their existing credentials

Want to Automate What Healthie Doesn’t?

From referral scheduling to no-show policies and chart alerts—we help care teams build the custom workflows they need on top of Healthie.

Schedule a Free Workflow Planning Call

How We Help You Automate Healthie

We follow a consultative build process that ensures each workflow is technically feasible, aligned with your ops, and Healthie-compatible.

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1

Understand Your Use Case

We begin by mapping your manual workflows (such as referral management, charting, and no-show alerts) and identifying opportunities for automation.

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2

Validate Healthie API Feasibility

We confirm what’s possible within Healthie’s GraphQL API, so you know exactly what can be automated—and what can’t—before committing.

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3

Build Custom Workflow Logic

We configure rules and automation flows around appointment creation, follow-ups, documentation alerts, policy enforcement, and more.

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4

Integrate Securely into Your Healthie Setup

All workflows are designed to run seamlessly within your existing Healthie EHR—securely and without disrupting your current operations.

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5

 Launch With Testing & Training

Roll out the automation with proper testing and user training. This ensures smooth adoption and enables your team to start benefiting from automation quickly.

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Monitor, Support, and Continuously Optimize

Provide ongoing support, track performance, and iterate based on feedback to maximize efficiency and long-term ROI from your automated workflows.

What You’ll Gain by Automating Workflows Inside Healthie

Reduced Admin Workload

Automate patient creation, appointment scheduling, and chart alerts—so your staff spends less time clicking and more time coordinating care.

Fewer No-Shows & Missed Notes

Trigger automated reminders for patients and providers, enforce attendance policies, and reduce documentation gaps.

Faster Revenue Cycle

Improve billing accuracy with timely documentation and reduce delays caused by incomplete notes or missed appointments.

Audit-Ready Compliance

Track cancellations, send policy warnings, and flag charts for supervisor review—automatically.

What Healthcare Teams Are Saying

“Our referrals are now automatically scheduled, no-shows are tracked, and our supervisors never miss a chart note again. It’s the workflow engine we didn’t know we needed.”
— Operations Lead, Behavioral Health Clinic

Where We’ve Built Impactful EHR Systems

AI-Powered Maternal Health Platform

Developed an AI-based labor prediction solution integrated with Epic. Enabled HIPAA & SOC 2 compliance for real-time data processing and secure patient records

Learn More

Remote Monitoring System for Elderly Care

Built a connected care platform with real-time vitals from Bluetooth devices, care manager dashboards, CPT-based billing, and patient-facing mobile apps.

Learn More

Decision Support Tool for Pre-Op Testing

Designed an interface to recommend tests based on patient data and customizable clinical logic. Included user roles for hospitals, individual providers, and admin views

Learn More

Let’s Build the Healthie Workflow That Fits Your Team

We’ll help you design and implement custom automations—from referral scheduling and recurring appointments to chart alerts and no-show policies. All are built securely inside your existing Healthie setup.

Talk to a Workflow Expert

Compliance-Driven Services

Our developers are HIPAA certified and skilled in various healthcare regulations, including GDPR and HITECH. We create HIPAA-ready solutions, ensuring security and compliance with all necessary standards. Trust us to deliver robust, compliant healthcare software that protects patient data.

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Frequently Asked Questions

What is a Healthie EHR custom workflow?

Healthie EHR custom workflow is a personalized automation layer built on top of your existing Healthie system. It helps streamline patient intake, appointments, follow-ups, documentation, and communication—tailored to your team’s specific operations.

Why would I need a custom workflow if I’m already using Healthie EHR?

While Healthie EHR is a powerful platform, most care teams face workflow gaps that slow them down. A custom workflow fills these gaps—automating manual tasks, improving compliance, and enhancing patient engagement.

What kinds of tasks can be automated with a custom workflow?

You can automate patient profile creation, appointment scheduling, no-show alerts, recurring session management, chart reminders, incomplete note alerts, and more—based entirely on your clinical and operational needs.

How is the custom workflow integrated with Healthie EHR?

We securely sync your referral dashboard and intake sources with a custom-built portal that’s fully integrated with Healthie. The integration is seamless, HIPAA-compliant, and customized to match your operations.

Is this solution secure and HIPAA-compliant?

Yes. All workflows are built with PHI protection, secure login, role-based access controls, and audit-friendly features. Our architecture supports full HIPAA compliance from day one.

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