Easy Migration: Moving from Twilio to Zoom Video SDK

Twilio’s recent announcement about the discontinuation of its Video API on December 5, 2024, has caught many off guard, especially businesses that rely on video conferencing. This upcoming change creates a pressing need to find alternative solutions to prevent disruptions and unforeseen expenses.

Recognizing the urgency and potential challenges faced by Twilio’s users, we’ve developed this Twilio to Zoom Migration guide to support you through the transition. Our goal is to help you explore your options and switch to a new video service with ease, ensuring that your business remains uninterrupted and efficient.

What is Twilio Video?

Twilio Programmable Video is a cloud-based platform that allows developers to create and integrate real-time video and audio communication into applications. It provides the tools needed to build video chat features that can be customized to fit various needs, such as one-on-one calls, group meetings, or larger video conferences. With Twilio Video, you can easily connect users through video, whether they’re on a mobile app, web browser, or desktop application, ensuring reliable communication across different platforms.

Why is Twilio Video Shutting Down?

Twilio has discontinued its Programmable Video service, with a final phase-out date set for December 5, 2026. The company no longer accepts new customers for this product, allowing current users to maintain their existing setups until the deadline. This decision is part of Twilio’s broader strategy to focus on other areas of growth and innovation within its communication platform offerings.

For those currently using Twilio Video, the next few years offer a window to plan and execute a migration to alternative solutions, such as Zoom. Ensuring a smooth transition before the December 5, 2026, deadline will be crucial for businesses that rely on video communication as part of their operations. Twilio remains committed to supporting its customers through this transition period, providing ample time to explore and implement new options.

Now, you might be thinking about Twilio to Zoom migration, so here is a 5-step guide for you.

How to Migrate from Twilio to Zoom: A 5-Step Guide

Twilio to Zoom migration can be streamlined by following a clear and structured approach. Here’s a 5-step guide to help you transition smoothly:

1. Assess Your Current Setup

Start by evaluating your existing Twilio video implementation. Identify the key features, dependencies, and integrations currently in use. This assessment helps you understand the scope of the Twilio to Zoom migration and pinpoint the elements that need to be recreated or adapted in Zoom.

2. Set Up Your Zoom Account and API Access

Once you’ve assessed your current setup, create a Zoom account if you haven’t already. Access the Zoom SDK, which provides the tools and APIs needed for video functionality. Familiarize yourself with Zoom’s API documentation to understand how the Zoom SDK can be used to replicate your existing Twilio features.

3. Map Twilio Features to Zoom Equivalents

The next step involves mapping your Twilio functionalities to their Zoom counterparts. For example, if you used Twilio’s video recording or screen-sharing features, find the equivalent in the Zoom SDK. This mapping ensures that all necessary features are accounted for during the Twilio to Zoom migration process.

4. Update Your Application Code

With your features mapped out, update your application code to integrate with Zoom. Replace Twilio-specific API calls with those provided by Zoom. Pay close attention to any differences in implementation, such as authentication methods or event handling, to ensure the new setup functions as expected.

5. Test and Optimize Your New Setup

Finally, thoroughly test your new Zoom integration. Ensure that all features work as intended and that the user experience remains consistent with what you had on Twilio. Make any necessary adjustments or optimizations to enhance performance and reliability.

Following these steps, you can effectively migrate from Twilio Video to Zoom, ensuring continuity in your video communication services.

Bonus Content

Alternative Platform for Video Calling to Migrate from Twilio

🔹Agora

Agora is a flexible video calling platform that works with popular tools like React, React Native, Flutter, iOS, and Android. It has an affordable pricing plan starting at $1.50 per 1,000 minutes. Features like HD video quality, push notifications, picture-in-picture mode, and background calls make it a practical choice. It also follows security rules like GDPR and CCPA, making it a safe option for those looking to switch from Twilio.

🔹Vonage

Vonage is another good option for video calling, supporting devices like iOS, Android, Windows, macOS, and Linux. Its initial price is $3.95 per 1,000 minutes and includes HD video calling. It’s a great choice for healthcare businesses as it meets HIPAA standards. Vonage also offers features like transcription and captions at reasonable rates. With email-based customer support and the ability to customize, it’s a dependable choice for moving away from Twilio.

Comparison of Other Communication Platforms for Video Calling to Migrate from Twilio

Here’s a detailed comparison of alternative platforms for video calling, highlighting their features, pricing, compatibility, and more. This comparison is essential for understanding the best options for transitioning from Twilio.