Staff Augmentation for Outsourcing Projects in The IT Industry

There is an increasing drive in organizations around the world to improve operational efficiencies and to reduce costs. Most companies aim to accomplish this drive through technological innovations. The demand for IT is ever increasing. The success or failure of any software company depends on their ability to complete the plans on time. It is also essential to complete these projects within the budget and to the specification. Since the IT needs of an organization are constantly changing, developing in-house capabilities for these projects can be risky. However, a company must keep up with advancements in the IT industry.
Any business falling behind the IT innovation curve can have disastrous outcomes. Companies also cannot afford to be content with their IT setup, as it can lead to them using outdated systems. As a result, the business could get crippled. Nowadays, many companies are seeking assistance in non-profile areas. One of the most beneficial delivery methods to complete IT projects is Staff Augmentation. This article aims to help you understand the concept of staff augmentation and its benefits.

What is Staff Augmentation and Why is it Important?

One of the most significant trends in the IT industry is the dramatic increase in the use of contingent workers globally. This practice first began when administrators across organizational borders were asked to fill in roles temporarily due to vacations and illnesses. Today, contingent work manifests itself in many working models. The most common model of the same is staff augmentation.
What Is Staff Augmentation And Why Is It Important
Staff augmentation is the process of hiring outside personnel temporarily to augment the capacity of your organization. It allows a company to add staff to their teams based on the skills required to support their initiatives. The hiring company provides all the necessary resources. This difference between this approach and simple hiring is that it only uses resources temporarily.
Here are a few types of staff augmentation techniques:

1. Commodity

This is done when an organization needs reliable workers to perform a task, but they do not require any skillset. Such staff augmentations include factory or warehouse work, and manual labor. It is usually required in retail and events industries.

2. Skill-Based

When organizations require specific skills, but the level of expertise is not that crucial. Such skills include typing, spreadsheet use. This kind of augmentation is needed in data processing, clerical work, and transcription.

3. Highly-Skilled

Some organizations require more advanced skills that are only attainable by significant training and experience. In this type of staff augmentation, the level of expertise is essential. It is used in fields such as software engineering, contract law and brand design.

The Process of Staff Augmentation

Staff augmentation is leveraged by companies in a wide range of situations. This process is used to increase labor and fulfill the spike in everyday work. It is also used to hire specialized skills for a defined period. Staff augmentation can build entirely flexible labor and thus help in gaining a competitive advantage.
If you are planning to augment your team soon, here is a series of steps to accomplish the same

1. Identify Your Needs

Identify the skills that you need to support your company’s initiatives.

2. Interview and Hire Staff

Based on your requirements, find candidates, and interview them. It is also essential to review the most relevant candidate.

3. Workforce Integration

Integrate the new employees into your team. Augmentation will significantly enhance your team’s efficiency.

4. Request Support

In most cases, you will have hired your augmented staff from a staffing organization. If so, you can request support from them to help you build a productive relationship with your augmented team.

Free Ebook On Different Outsourcing Models Explained

Staff Augmentation

This model of outsourcing consists of hiring developers for a specified duration of time. It allows companies to add staff to their teams based on the skill sets that they require to support their business. The augmented staff works as an extension of the existing team. They work alongside the in-house team and complement their knowledge and skills. In this model, the resources are provided by the team augmentation firm. It offers new perspectives and expertise to the company.
staff augmentation benefits

Here are the advantages of staff augmentation

  • More Control Over Staff

Since the added staff works in-house, the client has more control over them.

  • Effective Integration with Internal Processes

 Augmented staff can integrate with existing processes faster than external project teams.

  • Leverage Existing Resources

It allows the company to take advantage of both internal and external resources.

  • Expert Specialization

This model can support a client with all their specialized needs.

  • Scalable Staffing Needs

Companies can easily add or remove staff to match industry demand.

  • Reduced Skill Development Costs

Client can save the cost of investing in internal skill development.

  • Reduced Liabilities

It reduces the cost and liabilities of hiring permanent employees.

  • Meet Deadlines

Team augmentation provides sufficient resources to complete projects on time.

  • Internal Acceptance

Employees will feel less threatened by augmenting staff than by outsourcing the entire project.
The central aim of staff augmentation is to achieve goals. Therefore, companies still are responsible for managing projects and resources.

Choosing the Right Model

The most predominant outsourcing models are staff augmentation and managed services. While all models can provide you with a skilled workforce to assist your development team, there are some distinctions between these approaches. These are the key differences between managed services and staff augmentation:
Managed ServicesStaff Augmentation
Transfer in project autonomy from the parent company to the service provider.Parent company retains a high degree of managerial control
High accountability to the parent company.It allows the parent company high flexibility.
Long term relationship between the service provider and the parent company.Short term relationship between service seeker and service provider.
Provides consultation about scaling operations.It offers high scalability of the workforce.
Ideal for companies with specific goal-oriented outcome needs.Ideal for companies looking to increase productivity while maintaining cost-effectiveness.

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While managed services concern a definitive deliverable, staff augmentation involves a job description, augmented staff is paid on a time and material basis. A managed service contractor would be paid upon completion of the project and the team works offsite. The biggest drawback of the managed services model is that the client has no control over the workflow. The lack of managerial control can lead to difficulty in communicating due to various barriers. As a result, the business can suffer losses due to quality issues. Hence, vendor reliability is a significant risk. Additionally, experienced vendor’s services can be quite expensive. On the other hand, with staff augmentation, the team works in-house. Therefore, the client maintains managerial control.
When considering staff augmentation, it is vital to determine your organizational goals. Based on your needs, you can find a mix of organizations to fulfill your requirements. Staff augmentation is a flexible staffing solution that lets you bring in external technical expertise when needed. Augmented staff can quickly integrate with your team and increase workforce productivity. They can stay for the entire duration of a project or only certain stages of it. If you want to increase your team’s efficiency while maintaining control, staff augmentation might be the best option for you.

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