Telemedicine App Development- A Complete Guide

Usually, if a person wants to get in touch with a virtual doctor from apps, they need to make an appointment and visit the doctor. Well, this was the past.

Today, most the people in the world are under a complete lockdown to prevent the spread of the coronavirus outbreak. Since people cannot leave their homes at such times, it has become even more difficult for people to get in touch with a doctor. There are new med-tech solutions that are being employed to help patients get easier access to medical services.

These solutions are called telehealth apps, and they are administering medical services to patients and improving the quality of treatment they receive. According to the Health Resources and Services Administration, the definition of telehealth is the usage of electronic information and telecommunications technologies in providing healthcare treatment. It also refers to the use of these technologies in the fields of medical education and clinical data management.

Telemedicine aims to empower both patients and their healthcare providers. Its applications include video medical consultations, remote monitoring, telehealth nursing, remote physical, and psychiatry therapy. It has the potential to become one of the most integral parts of the healthcare industry. If it is applied correctly, it can be very beneficial for the industry as a whole. This is supported by the most recent Global Market Insights report.

The report states that the global telemedicine market will expand from $38.3 billion to $130.5 billion by 2025. Many participants were surveyed to study the adoption rate of such technologies, 70.5% said that they are investing in telemedicine app development. This number was only 54% in 2014. The rate at which the industry is adopting telemedicine software is a reliable indicator that it is going to be the next frontier in medical care.

While Today There Seems To Be A Big Push For Telemedicine, Here Are Some Of The Reasons Why Experts Believe That Telemedicine Is Here To Stay

Easy Accessibility To Healthcare

There is widespread unavailability of professional healthcare service providers in the world. This creates a distance barrier, which is one of the biggest challenges that the healthcare industry faces. Many people have to travel long distances to get quality healthcare services. Sometimes, people even have to travel across countries to get treatment.

Telemedicine app development solutions have developed several solutions to ensure that the distance barrier is overcome. Several applications have been developed to ensure that patients can get video medical consultations in a short duration. These applications are making healthcare services more accessible.

Another important that they are performing is increasing the relevance of healthcare. The ability to get a medical professional’s consultation instantly from the comfort of your home is the most substantial advantage of telemedicine apps.

Enhancing The Efficiency Of Medicines

Telemedicine has vastly improved both the quality and the availability of healthcare services. As a result, patients now have access to more personalized treatments. They can reach the best doctors via video and make appointments from the comfort of their homes.

The technology is not only beneficial for patients, but it also helps doctors. Medical professionals now have access to better-suited platforms to manage data. They also have access to a better network that helps them leverage the expertise of other medical professionals.

Therefore, the efficiency of medicine is considerably increased. It helps doctors save time spent on each task. Hence, they can provide better treatment to more patients.

Increases Cost-Efficiency Of Medical Services

The use of telehealth apps is a much more cost-effective solution compared to traditional methods of administering healthcare. The most significant factor that helps in cutting costs is the fact that patients no longer have to physically go to the doctor to get treated. Video consultation is a much more convenient solution for both the patient and the doctor.

It is also less expensive than having to make trips to the hospital each time. A video consultation option in a healthcare service also helps save the salary paid to the receptionist. A common question many people ask is, “What is telemedicine?”. The answer to this question is that telemedicine is the most effective healthcare solution that allows patients to get better treatment without paying more.

Do you want to start a telemedicine business, but don’t know how to get started? This free eBook can help you out!

Increased Development In The Field Of Healthcare

The advent of telemedicine has also played a crucial role in increasing the frontiers in the healthcare industry. Everything from performing new studies, research, and development in the medical field are easier than before. Even the training and education of medical students are now more accessible, thanks to video conferencing.

Virtual visits decrease healthcare cost

Wait time reduction and considerable time saving

Multi-channel access to getting healthcare services

Telemedicine options enhance medical care productivity

Leading Tech Stacks Used For Telehealth App Development

Many technologies can be used to develop a telemedicine app. The core of a telehealth app is usually developed on either Android or iOS. When it comes to web apps, they are built on React Native and Nodes programming languages along with WebRTC technology. Here are the best suitable technology stacks that can be used in telemedicine app development:


This is a technology that enables mobile applications and performs the function of a web browser. It uses simple application programming interfaces to communicate in real-time.

Electronic Health Records (EHRs)

These technologies store the patient’s details and medical history. Doctors can later retrieve this information. It acts as a digital version of a patient’s record.

Interactive Voice Response (IVR)

This technology functions as an automated telephony system. It allows computers to interact with humans with the use of voice and DTMF tones.

Cloud-Based Server Solutions

Cloud solutions help with the exchange, management, and storage of data in the cloud.

Integrations With HealthKits

Health-tracking platforms from Android and iOS can be integrated with telemedicine apps. This can be used to transfer data between patients, doctors, and devices.

Cloud Backend

Amazon Web Services (AWS) offers services that allow customers to work with sensitive information as regulated under the HIPAA act. It can be used to build applications that store, process, and transmit ePHI. AWS is consistent with all of HIPAA’s privacy and security obligations. With AWS you do not have to worry about data privacy due to its strong elements of security and compliance with HIPAA regulations. Mindbowser has extensive experience in using AWS to build Healthcare applications.

Free AWS Infrastructure Audit For Compliance And Optimization

Technologies Used In Telemedicine App Development

Artificial Intelligence (AI)

Artificial Intelligence is one of the most useful technologies in telehealth. It can be used for a variety of applications such as:

1. Chatbots

Chatbots answers any of the patient’s questions in the most straightforward manner. This step is usually followed by booking an appointment with the doctor.

2. Improving Diagnostics

AI combined with ML algorithms can thoroughly study a patient’s case via a video conferencing software. Therefore, it continually improves diagnostic abilities.

3. Preventing Burnout

AI can automate simple tasks and thus, reduce the amount of work that the doctor has to do.

Virtual Reality (VR)

VR technologies have entirely revolutionized communication interfaces by making it more interactive. The telehealth industry has greatly benefited from this as it has made surgeries, and medical training significantly more manageable.

Augmented Reality (AR)

The concept of AR is quite similar to VR, and the two are often used together. It has allowed doctors to perform surgery by merely watching a 3D video. This can enable an intercontinental team to work together on urgent cases.

Voice Search

Online searches made by voice assistants are also AI-based. It allows patients to schedule appointments and ask questions during a consultation.

Challenges Faced During App Development

These are some of the challenges that you may need to overcome during your telemedicine app development project:

  • Identifying the target audience and their needs
  • Determining the level of functionalities
  • Choosing a best tech stack service provider and technology stack for your app
  • Finding the right balance between features and a good user experience
  • Deploying secure authentication and data encryption systems

Learn More About App Architecture That Supports A Billion Users

Telemedicine And HIPAA Compliance

In the medical field, many professionals are often under the false impression that ePHI (Electronic Protected Health Information) can be directly communicated between the patient and the doctor. However, various factors such as the channel of communication used are of primary importance when it comes to the communication of ePHI. To be deemed HIPAA (Health Insurance Portability and Accountability Act) compliant, medical professionals must adhere to rigorous standards.

The compliance guidelines of telemedicine are present in the HIPAA Security Rule. It stipulates that:

  1. Only authorized users must be given access to ePHI
  2. A secure communications system must be established to protect the integrity of ePHI
  3. Systems containing ePHI must be monitored to prevent accidental or malicious breaches

In the wake of the coronavirus crisis, the number of patients availing of telehealth services has significantly increased. As a result, the healthcare industry has been under extreme pressure. Therefore, few exceptions under HIPAA are made to aid healthcare providers. HIPAA’s Notification of Enforcement Discretion applies to all HIPAA-covered health care providers.

The notification also does not put any limitation on the patients they serve with telehealth. Under this rule, covered health care providers will not be subject to violations of HIPAA Privacy and Security. They are also not subject to any violation of the Breach Notification Rule in good faith provision of telehealth during the COVID-19 nationwide health emergency.

However, this new notification does not affect the application of HIPAA Rules to areas other than telehealth during this emergency.

Telemedicine ebook

Free eBook on Telemedicine Platform Development

Features That You Must Have In A Telehealth App

It is essential to integrate certain features that draw more customers to your app, increase its reach, and ensure its success. Here are some features that you must have in your telemedicine app:

  • Choose a multi-platform approach for your app. If your app runs smoothly on iOS, Android, and web browsers, the number of users of your app will significantly increase.
  • It is vital to have a robust app interface that offers a great user experience. Do not overload your app with too many features as it sacrifices user experience.
  • Integrate your app with wearable devices. The features of the app would complement the device. Therefore, it provides a functional and practical experience to the user.
  • Implement robust security algorithms to ensure the protection of health information and patient privacy.
  • Ensure that you have a feature to get patient feedback on the app. This will help you make incremental changes to your app and improve its quality over time.


The development of a telehealth app is a very complicated process and involves a lot of challenges. However, by following the above tips, you can ensure the success of your app. These apps not only bring profits for the developers, but they are also beneficial to the users.

The real value of a medical app is quantified by its ability to impact people’s health positively. You can also increase the success of your app by consulting with a professional team.

Content Team

This blog is from Mindbowser‘s content team – a group of individuals coming together to create pieces that you may like. If you have feedback, please drop us a message on

Get in touch for a detailed discussion.

Hear From Our 100+ Customers

Mindbowser helped us build an awesome iOS app to bring balance to people’s lives.


We had very close go live timeline and MindBowser team got us live a month before.

Shaz Khan
CEO, BuyNow WorldWide

They were a very responsive team! Extremely easy to communicate and work with!

Kristen M.
Founder & CEO, TotTech

We’ve had very little-to-no hiccups at all—it’s been a really pleasurable experience.

Chacko Thomas
Co-Founder, TEAM8s

Mindbowser is one of the reasons that our app is successful. These guys have been a great team.

Dave Dubier
Founder & CEO, MangoMirror

Mindbowser was very helpful with explaining the development process and started quickly on the project.

Hieu Le
Executive Director of Product Development, Innovation Lab

The greatest benefit we got from Mindbowser is the expertise. Their team has developed apps in all different industries with all types of social proofs.

Alex Gobel
Co-Founder, Vesica

Mindbowser is professional, efficient and thorough. 

MacKenzie R
Consultant at XPRIZE

Very committed, they create beautiful apps and are very benevolent. They have brilliant Ideas.

Laurie Mastrogiani
Founder, S.T.A.R.S of Wellness

MindBowser was great; they listened to us a lot and helped us hone in on the actual idea of the app.” “They had put together fantastic wireframes for us.

Bennet Gillogly
Co-Founder, Flat Earth

They're very tech-savvy, yet humble.

Uma Nidmarty
CEO, GS Advisorate, Inc.

Ayush was responsive and paired me with the best team member possible, to complete my complex vision and project. Could not be happier.

Katie Taylor
Founder, Child Life On Call

As a founder of a budding start-up, it has been a great experience working with Mindbower Inc under Ayush's leadership for our online digital platform design and development activity.

Radhika Kotwal
Founder of Courtyardly

The team from Mindbowser stayed on task, asked the right questions, and completed the required tasks in a timely fashion! Strong work team!

Michael Wright
Chief Executive Officer, SDOH2Health LLC

They are focused, patient and; they are innovative. Please give them a shot if you are looking for someone to partner with, you can go along with Mindbowser.

David Cain
CEO, thirty2give

We are a small non-profit on a budget and they were able to deliver their work at our prescribed budgets. Their team always met their objectives and I'm very happy with the end result. Thank you, Mindbowser team!!

Bart Mendel
Founder, Mindworks

Mindbowser was easy to work with and hit the ground running, immediately feeling like part of our team.

George Hodulik
CEO, Stealth Startup, Ex-Google