Choosing Between Ready-Made And Custom EHR Solutions

In the US, EHR solutions form the heart of healthcare reform. Healthcare companies often require a software product that helps in aligning all the digital processes with their internal system. EHR has 96% coverage in hospitals today.

Choosing the right EHR solution is a challenge for many medical organizations. Every business is different, and requirements can vary based on your organization’s size and type, objectives, and goals.

Healthcare organizations usually get stuck while choosing between ready-made and custom EHR software. But first, let’s take a look at what is an EHR system and then at the pros and cons of each solution to identify which one is appropriate.

What Is An EHR System?

An EHR (electronic health record) is the electronic version of a patient’s paper chart. It is real-time, patient-oriented records that make patient information available securely and instantly.

Although an EHR contains the medical and treatment records of patients, an EHR system goes beyond basic clinical data collected and has a wider view of a patient’s care. It is an important part of health IT and can:

  • Enclose a patient’s medical record, medications, diagnoses, immunization dates, allergies, radiology images, treatment plans, and test results.
  • Grant access to evidence-based tools that doctors may use to make decisions about a patient’s care.
  • Streamline and automate a doctor’s workflow.

One of the key features of EHR is that health data can be created and managed by certified doctors in an electronic format capable of being shared with other doctors at another healthcare organization. Thus, EHR’s contain patient’s information from all clinicians involved.

Radha Chadwick

EHR Optimization Specialist

I am thoroughly impressed with the way the EHR allows patients to manage and view their healthcare data along with the availability to interact with clinical staff and providers by sending general messages and lab or refill requests. Patient portal helps build trust between patients and practice by keeping an open line of communication. The transmission of health data between our EHR and the patient portal encourages patients to take control of their health and well-being by viewing lab results, managing their medication list, and viewing their visit notes.

all about telemedicine

Free eBook on Telemedicine Platform Development

The ebook answers everything from platform architecture, challenges, technology, launch plans, and anything else that we ever got questioned about.

Advantages Of An EHR System

EHR systems help doctors manage and provide better healthcare by:


advantages of ehr system
Fig: Advantages of An EHR System

Adam Carewe

Co-Founder, NerdMDs

The clearest benefit of the EHR is the direction where it is going and what it will become. Right now the EHR still operates in the paper paradigm of tabs and “paper” sections. Usability remains poor but is improving. The largest untapped value of the EHR is in the intelligent integration of summary data with the patient at the center; specifically the automatic integration of the chronic and acute ongoing medical problems (traditionally the Problem List in the medical record) with aggregation of data local to the EHR with outside/external information pertaining to the patient. As this matures the EHR will become an intelligent and accurate snapshot of a patient leading to better quality and more cost efficient care.

Do you want to start a telemedicine business, but don’t know how to get started? This free eBook can help you out!

Ready-Made And Custom EHR Solutions

Ready-Made EHR Solutions

There are multiple reasons why healthcare organizations opt for ready-made EHR software. They include:

  • As these solutions are industry-specific, it is likely to meet most requirements of a company.
  • Affordable up-front costs. Development costs are scattered between a large number of end-users. Ready-made EHR software is an attractive option if you have a limited budget.
  • Ready-made solutions have several features that a company might start using with time as it evolves.
  • Users are assured that any software problems are timely addressed as vendors usually provide maintenance and support services.

On the other side, few things make ready software a bad option:

  • Healthcare specialists don’t always require the full functionality of a ready-made EHR solution or may require other features that are not available.
  • Users can ask the provider or a third-party to add more functionality to the system. However, this means extra costs.
  • Medical organizations have to pay for support services, different licenses, upgrades, etc. Thus, the system’s final cost can be higher than what the user expected.
  • At times ready-made apps can fail to comply with the security requirements or the user’s hardware may not be powerful enough to run them smoothly.
  • Dependency on a particular system could limit options in buying software for other uses.

Custom EHR Solutions

Several healthcare organizations choose custom EHR systems. The reason being:

  • Custom EHR solutions have all the crucial functions and features that the business needs.
  • Users don’t have to spend much time getting acquainted with the product. This is because custom software developers pay close attention to the user’s business processes and requirements while working on the solution.
  • Custom EHR solutions completely fit the user’s security, hardware, and software needs.
  • The customer has to pay only once. No licensing or additional fees are required.
  • All problems are resolved quickly as the vendor provides fast and direct support to its products.
  • Organizations have to only pay and manage for features that they want
  • Custom EHR can be in sync with existing workflow and hence the organization does not have to make any changes

Few aspects that prevent medical organizations from ordering custom EHR solutions include:

  • Custom EHR products generally have high upfront costs. The costs can be recuperated through overtime eventually creating a positive ROI
  • Software development can be a lengthy process. Medical organizations should understand that they will not get their desired EHR solution in a week or two.
  • Custom EHR has a dependency on the execution team to build the product. It is hence, always advisable to choose among established players

We Developed A Customizable EHR Platform That Empowers The Doctors To Define Their Treatment



Mindbowser’s EHR solutions are broadly used by healthcare organizations because of the substantial benefits that they offer: easy navigation, error reduction, enhanced information exchange, and access to clinical data.

EHR systems are in great demand among healthcare organizations. Mindbowser offers cloud-based HIPAA compliant custom EHR solutions that can transform your healthcare business in an advanced way that you never imagined before.

Mindbowser’s custom EHR solutions offer benefits like practice management to improve efficiency and integrate with your in-office devices. We are fully compatible with mobile and offer various integrations with different hardware devices. These benefits make it a better fit compared to ready-made EHR solutions.

Content Team

This blog is from Mindbowser‘s content team – a group of individuals coming together to create pieces that you may like. If you have feedback, please drop us a message on
We do publish often and our blogs are often accompanied by research and surveys. If you would like to be the first to receive an update on whenever we publish, subscribe to our newsletter.

The founder's survey report on "What Matters For Startup" is released - Get your copy and learn the trends of successful companies :)

Download Free eBook Now!

Get in touch for a detailed discussion.

Hear From Our 100+ Customers

Mindbowser helped us build an awesome iOS app to bring balance to people's lives.

Addie Wootten
CEO, Smiling Mind

We had very close go live timeline and MindBowser team got us live a month before.

Shaz Khan
CEO, BuyNow WorldWide

They were a very responsive team! Extremely easy to communicate and work with!

Kristen M.
Founder & CEO, TotTech

We’ve had very little-to-no hiccups at all—it’s been a really pleasurable experience.

Chacko Thomas
Co-Founder, TEAM8s

Mindbowser is one of the reasons that our app is successful. These guys have been a great team.

Dave Dubier
Founder & CEO, MangoMirror